Following document processing
What happens to a document after it is added, what each status means, and how to retry a file that failed.
Each document is processed on its own and becomes searchable the moment it is done — you do not wait for a whole folder to finish.
What happens to each document
flowchart LR A["Added<br/>(sync or upload)"] --> B["Read<br/>page by page"] B --> C["Facts linked into<br/>the knowledge graph"] C --> D["Ready<br/>to answer from"]
Statuses
| Status | Meaning | What to do |
|---|---|---|
| Processing | Being read and added to the knowledge graph | Nothing — large files take longer |
| Ready | Searchable, and can be cited | Ask away |
| Failed | Could not be processed | Ask Retry the failed files. If it fails again, contact support with the file name |
From Copilot
- How is the sync going?
- Which files are still processing?
- Retry the failed files
In the DocFlo web app
The Jobs page lists every sync and build with its live status, file by file.