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Following document processing

What happens to a document after it is added, what each status means, and how to retry a file that failed.

EveryoneDocumentsUsing DocFlo

Each document is processed on its own and becomes searchable the moment it is done — you do not wait for a whole folder to finish.

What happens to each document
flowchart LR
  A["Added<br/>(sync or upload)"] --> B["Read<br/>page by page"]
  B --> C["Facts linked into<br/>the knowledge graph"]
  C --> D["Ready<br/>to answer from"]

Statuses

Status Meaning What to do
Processing Being read and added to the knowledge graph Nothing — large files take longer
Ready Searchable, and can be cited Ask away
Failed Could not be processed Ask Retry the failed files. If it fails again, contact support with the file name

From Copilot

  • How is the sync going?
  • Which files are still processing?
  • Retry the failed files

In the DocFlo web app

The Jobs page lists every sync and build with its live status, file by file.