Frequently asked questions
Short answers to the questions people and administrators ask most.
Does DocFlo change my OneDrive or SharePoint files?
No. Access is read-only. DocFlo never changes, moves or deletes a file.
Who can see the documents I add to a project?
Every member of that project can ask about them. Add only documents that all project members may see.
Does DocFlo answer from the internet?
DocFlo answers from your project’s documents and cites them. On the cloud service, DocFlo may also draw on public web information when your documents do not cover a point; dedicated and on-premises deployments keep this off. The sources on each answer show where the information came from.
Does DocFlo use my documents to train AI models?
See the DocFlo privacy statement for how content is processed.
Does DocFlo support single sign-on and multi-factor authentication?
DocFlo supports SAML 2.0 single sign-on. When you sign in with your company’s single sign-on, your organisation’s multi-factor authentication rules apply. DocFlo’s own email-and-password sign-in does not currently offer multi-factor authentication, so we recommend single sign-on for organisations.
Can I use DocFlo outside Copilot?
Yes. Everything is available in the DocFlo web app. Contact support about connecting DocFlo to other AI assistants your organisation uses.
Can I attach a file in Copilot and ask about it?
Not yet. Add the file through OneDrive, SharePoint or the project’s upload page, then ask once it is Ready.
How do I delete my data?
Delete documents, projects or the workspace in the DocFlo web app. For a copy of your data or deletion of your account, write to vaidee@param.network.