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Docs/DocFlo Support/Trust and security

Data, privacy and security

What DocFlo stores, where it goes to be processed, how it is protected, and how to remove it.

EveryoneTrust and security

What DocFlo stores

Data Why
The documents you add, and what is derived from them — text, knowledge-graph entries, search indexes To answer questions about them
File details from Microsoft 365, including sharing information To keep synced files current
An encrypted connection to your OneDrive To keep syncing the folders you chose
Your questions and DocFlo’s answers So follow-up questions continue the conversation
A short record of each request — who, which action, when, whether it succeeded Security and support. Document content is never written to this record

How it is protected

  • In transit — every connection uses HTTPS with TLS 1.2 or higher.
  • Credentials — the connection to your Microsoft 365 account is stored encrypted.
  • Separation — every request is checked against the person’s workspace and project access.
  • Read-only Microsoft 365 access — DocFlo never writes to OneDrive or SharePoint.
  • Access ends quickly — signing out, disconnecting or removing a person stops DocFlo within 15 seconds.

AI processing

To answer a question, DocFlo processes only the passages relevant to it. How content is processed, and by whom, is set out in the DocFlo privacy statement. Dedicated and on-premises deployments keep all processing inside your own environment — see enterprise deployments.

Your privacy

Read the DocFlo privacy statement and terms of use.

To request a copy of your data, or deletion of your account, write to vaidee@param.network.